Tyshun Jin
map-marker Wichita, Kansas

Complaints management is VERY DISRESPECTFUL AND UNPROFESSIONAL

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The manager is very disrespectful to the customers and employees. I have witnessed numerous times when the manager would make her employees cry and I have witnessed the manager be very disrespectful to alot of customers so they would walk out.

I have witnessed the manager lock the door and tell people to go somewhere else and eat and it would be about 11:00 am. We will NEVER eat their again.

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User's recommendation: Do not go to keke restaurant in Gainesville Florida. Until they get a better manager.

Anonymous
map-marker Bradenton, Florida

Very disturbing disrespectful behavior

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From: Ethan Schneider

On 10/23/24 My fiancee and I went to Ke Ke's restaurant located at 3456 Clark Rd. I had just completed a surgical procedure at SMH and decided to have breakfast at Ke Ke's.The waiter "Alex" had taken our oder and brought us coffee.

My Fiancee and I had a nice breakfast sitting side by side instead of across the table from one another because she knew I just had surgery less than an hour earlier. When we were finished "Alex" brought the bill and we paid it. I left the table to go to the rest room because I was experiencing significant bleeding and discomfort due the surgery. This is when the waiter "Alex" seized his opportunity to approach my fiancee.

keep in mind all business had been concluded. He proceeded to hit on my Fiancee even though she told him she was engaged and was wearing her ring in fact we both had our rings on and had been sitting side by side. While I was away he asked her personal questions specifically regarding where she lived and if she needed a job ? She told me it was only a few seconds before I returned to the table that Alex saw me out of the corner of his eye and disengaged from the conversation.

I could see on my Fiancee's face that something was wrong. When we walked outside and got in our car she told me that the waiter was hitting on her while I was in the rest room tending to my injury. She was very upset to say the least. I got out of my car and immediately walked back towards the restaurant.

As I approached the entrance I could see Alex standing at the front greeting area. He clearly saw me walking quickly towards the door and immediately bee lined for the kitchen in the back of there resturaunt. By the time I entered he was gone. I noticed two men and a woman who appeared to be management were seated at a booth, so I asked to speak with them.

I told them that I was Law Enforcement and that waiter / employee was hitting on my Fiancee while I was in the rest room. The woman seemed to know exactly which waiter he was from my very simple description indicating she wasn't surprised by her tone. I have to say that I felt and still feel totally disrespected by Alex's inappropriate and blatantly disrespectful unprofessional cowardly disgusting behavior. I realized that we had gone to the resturaunt to try and relax after I had surgery that morning only to end up paying for some unethical coward who obviously thinks extraordinarily highly of himself to hit on my Fiancee behind my back.

Despite any BS excuse he might make it was obviously very clear that he waited for opportunity to hit on her when I was away from the table. He didnt say much while I was sitting there but had plenty to say to her when I wasnt. I think that we deserve an apology and our money back based Alex's actions. What was supposed to have been a pleasant experience that Alex made very disturbing and down right despicable.

I told the managers he should be fired.

there is no way I would permit an employee such as him represent my business.

We will never return to your resturaunt and I can not in good conscience recommend anyone I know to spend their hard earned money at this Ke Ke's establishment located at 3456 Clark Rd. Sarasota.

I am requesting a response to this message either via email or you are welcome to call me directly 941-224-****

Ethan Schneidert

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User's recommendation: Don’t go

Kisha A Ljz

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Verified Reviewer
| map-marker Boynton Beach, Florida

Eggshells in my food and I didn't know until eaten

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Kekes Breakfast Cafe - Eggshells in my food and I didn't know until eaten

Today Oct20 2024 I dined in location Boynton Beach FL I ordered western omelette breakfast as I started to enjoy the food presentation and began to eat several bites into the omelette I tasted crunches so I spit out the food only to find pieces of egg shells throughout my mouth and the omelette on the plate I asked for manager and she offered to discount my meal not redo it and it would be on the house was concerning so I had to sit there without food while my other guest ate very disappointing and to be more disappointed the manager only discounted my entree not complimented it entirely

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Pros:
  • Easy location good menu enough staff friendly environment
Cons:
  • Lot of horse playing with staff

Preferred solution: Full refund

User's recommendation: Check your food cautiously

Shante L Hid

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Verified Reviewer
| map-marker Madrid, Madrid

Customer service

Every time I order from this place, my food is never right. They are very rude, they hang up, and they always say a manager isn't available or they act very poorly on the phone.

I'm calling the news to report this.

I'm tired of dealing with rude people and spending my money without receiving my stuff. No one ever picks up the phone at these customer service centers either, so I called the news.

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Loss:
$15
Pros:
  • Good food
Cons:
  • Nasty workers

Preferred solution: Full refund

Cheryl H Toz

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Verified Reviewer

Bad experience at the 4906 town center pkwy Jax. fl 32246 Cafe

The employee went outside to play with a big dog and returned with hair on her. My wife asked her if she would ensure that she washed her hands.

She returned within 5 minutes with my food. The manager walked up and we voiced our concerns. He took the food she brought and said he would redo it and told the employee to see him later.

Both left. The food was terrible, but we paid anyway.

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User's recommendation: Watch the employees and their practice of sanitation.

Anonymous
map-marker Tallahassee, Florida

My BLT was to go. It was cold,dry, couldn’t not eat it. It had basically came apart. I called the the order in and still had to wait 30 minutes. First and last time going to KeKe,

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Sandwich was not eatable. I will never return.

First and last time.

Order was called in. Had to wait 30 minutes to get the cold food which I trashed it.

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Jennifer C Mwb

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Verified Reviewer
| map-marker Cross Roads, Texas

Bad management

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My 18-year-old daughter was assaulted by a worker (male 30+) and the management team did nothing about it except sweep it under the rug. They never spoke to her, the guy still works there, and they have blown me off on several occasions.

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Preferred solution: I'm letting the authorities handled it now

User's recommendation: Not a great place to work, they do not protect their staff

Shellene Plf
map-marker Doylestown, Pennsylvania

Do not offer gluten free and a restaurant in Florida should offer grits.

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Dont really know what else to say, my complaint is simple, add grits and gluten free options. Thats all I dont have enough to say to equal 100 symbols, I guess I could complain about that requirement

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User's recommendation: Offer gluten free and grits

Anonymous
map-marker Bellevue, Washington

Mistreatment of 2 African American servers

The food was ok, the service was great, the atmosphere was the worst. I witnessed the 2 African American servers this place has, get fired today.

One right after the next. The disrespect and entitlement that the Caucasian woman had was appalling. I have never had a bad experience with either server, seeing as we are always seated at either woman's table. (Don't think that the colorism is going unnoticed).

I am going to try and reach out to both women and encourage them both to get attorneys. My bill was $80.01 today.

I will never return again! AFRICAN AMERICANS PLEASE DO NOT PATRONIZE THIS ESTABLISHMENT.

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User's recommendation: There's better places to eat at

Latisha B Rvu

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Verified Reviewer
| map-marker Orlando, Florida

My daughter consumed a molded strawberry which made her sick with vomiting and diarrhea symptoms.

Kekes Breakfast Cafe - My daughter consumed a molded strawberry which made her sick with...
Kekes Breakfast Cafe - My daughter consumed a molded strawberry which made her... - Image 2
Kekes Breakfast Cafe - My daughter consumed a molded strawberry which made her... - Image 3
Kekes Breakfast Cafe - My daughter consumed a molded strawberry which made her... - Image 4

Me and my daughter went in to Kiki's breakfast Cafe for breakfast and my daughter ordered a strawberry waffle which contained real strawberries on top of it and she was eating the strawberry toppings she bit into and swallowed a old molded strawberry we notified the server and we notified the manager and the manager came to our table and said we're sorry for your inconvenience and thank you and have a good day now my daughter suffers from diarrhea and vomiting symptoms from eating this bad strawberry and nothing was done to help resolve the issue please help me with this matter thank you. Please check all your fruit before consumption.

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Pros:
  • Great customer service
Cons:
  • Check your fruit and vegetables before consumption

Preferred solution: Full refund

User's recommendation: Please check your fruits and vegetables before consumption

3 comments
Latisha B Rvu

I would like a full refund and I will also like compensation for my daughter becoming ill from eating a bad molded strawberry and all the thing we were offered was an apology and I think that there's something more should be done about it because now my child is sick from consuming a bad strawberry from this company other than that the experience was pretty good thank you and please help me in this matter.

Latisha B Rvu

I would like a full refund and I would like conversation for my daughter becoming sick from the bad strawberry nothing was offered only thing was offered was a apology and I think more should be done about this matter.

Latisha B Rvu
reply icon Replying to comment of Latisha B Rvu

Typo compensation for my daughter becoming ill from eating a bad strawberry from Keke's breakfast Cafe.

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Anonymous
map-marker Margate, Florida

So overpriced!! Mediocre food!!

$4 for coffee- and our minimalistic breakfast for 2 was $48 with tip- which they have listed at the end of the receipt!

In case customers cant do the math.

Just very disappointed- Dennys next time! Cheaper and same recipes!

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User's recommendation: Never been before not goi g back.so many other options- in Boynton Beach!

Latisha B Rvu

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Verified Reviewer
| map-marker Tampa, Florida

Issues

Kekes Breakfast Cafe - Issues

Me and my daughter came in for breakfast and we ordered a strawberry waffle the strawberry waffle was good it's just a strawberry that was on top of the waffle had a bad mold in the middle of it after my daughter consumed it I contacted the manager and the manager said sorry and thank you for coming in that's it I would like something further done to help with my daughter's symptoms as of now she is sick vomiting and using the bathroom from upset stomach from the strawberry please continue to help me in this matter thank you and have a great day.

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Bill C Uqt

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Verified Reviewer
| map-marker Riverview, Florida

Poor Service

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Original review updated Jul 22, 2023

July 21st 2023. Approx 1125am

Location - Riverview Florida

My friend & I visited location and was sat at booth towards rear of store.

We asked waitress if we could move to next section due to booth to tight for us and other section had half chairs and half booth. We were told closed but would ask if ok. Another waitress told us ok. We sat

Close to 15 minutes no service original waitress serviced booth two from us 3 times and when someone else was placed at original booth same waitress waited right away.

Totally disregarding us. The Hostess passed us twice and not even asked if we were waited on. We did stop 1 waitress and asked when someone would service us but it was

Not her station.

Finally we left our table and told same Hostess we were never serviced and leaving she said have a nice day. I have eaten at Brandon location and never witnessed this kind of service.

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Pros:
  • Brandon location good food and service
Cons:
  • Riverview location poor service

Preferred solution: Apology

User's recommendation: Not to go to Riverview location have found out from Nextdoor app other people have had same problem.

Omar G Umi
map-marker Doylestown, Pennsylvania

Just and observation

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I have been waiting outside for good 30mins and nottice a few tables empty for parties of two, so I decide to go in and they told me that I have to waited until everyone that is waiting goes first than me, even that all the people outside needed bigger tables since there where parties of 4 and more, I understand the first come first serve I own el Nuevo mirador restaurant in Mexico and I owned a few restaurants in the pass so I do understand the concept, I told them I wasnt going to eat there and I left, waited 30 more mins after I walked out and those tables never got use, you guys are loosing business, every cent counts just an observation.

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JHudson H

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Verified Reviewer

Complaint against employer

Was referred to as a slave and can't ask questions. Just listen and do what I'm told.

Horrible management skills on the largo location. Manager is racist sexist and incapable of leading

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Preferred solution: He should be taught proper skills or fired!

Darrell judkins

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Verified Reviewer
| map-marker Lakewood Township, New Jersey

Worked with no pay for a 6weeks

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Kekes Breakfast Cafe - Worked with no pay for a 6weeks

Hi my name bless Darrell Dwayne judkins sir

I started with you guy as an dishwasher then worked my way up to prep which the company kept me at an rate of a dishwasher still within times changed and there was a corporate big meeting within the managers and corporate staff at Brandon location of Kiki's breakfast Cafe after the meeting more to say during the meeting I was let go for approximately 3 weeks and a half and I came back which I helped my new fiance get a job at this location of Brandon Lakewood drive she didn't cooperate with her duties too her job so she was let go as well off the record I came in during the pay period of the last week which I only was able to do 3 days of that two week period didn't have my credentials which of stated social security card to prove I am a citizen of the United States and able to work as a citizen in fl so yes I work for you guys for a whole month believing that I was going to be respected enough as a employee to be granted my pay for the month and within this dispute within the managers of Kiki's I have yet to get a good understanding of why I'm not paid for that month of June and why everybody's walking around like they don't care I'm only human just like every employee that get up every morning to come and do their job to do me this way is unfair not right and no excuse to anyone that come up with one on why I'm being treated this way isn't employee or ex employee

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Loss:
$1500
Pros:
  • Great food

Preferred solution: Let the company propose a solution

User's recommendation: No a good message to Future employees of this company don't love the job so much that you can work with the benefit of them being able to pay another word and that's to pay you without a SSI card social security for birth certificate just start your payday

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